Outage in MessageBird

Some WhatsApp messages do not trigger Flows

Resolved Minor
October 28, 2022 - Started about 3 years ago - Lasted 37 minutes
Official incident page

Incident Report

Since 13:00 on Oct 24, for a small number of customers, some WhatsApp messages have not been triggering Flows. We are working to fix this issue. We apologies for any inconvenience this may have caused you. The issue has been identified and a fix is being implemented.

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 10/28/2022 11:18PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 10/28/2022 11:00PM

Since 13:00 on Oct 24, for a small number of customers, some WhatsApp messages have not been triggering Flows.
We are working to fix this issue. We apologies for any inconvenience this may have caused you.

The issue has been identified and a fix is being implemented.

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