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Outage in MessageBird

Elevated API Errors with Conversation API

Resolved Minor
March 31, 2023 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We're experiencing an increase in error rates on the Conversations API and are currently looking into the issue. This is also impacting the ability to send and receive conversations in Inbox.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 04/01/2023 03:35AM

This incident has been resolved.

MONITORING about 3 years ago - at 04/01/2023 03:01AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 3 years ago - at 04/01/2023 01:45AM

We're experiencing an increase in error rates on the Conversations API and are currently looking into the issue. This is also impacting the ability to send and receive conversations in Inbox.

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