Outage in MessageBird

Omnichannel Widget for Live Chat is currently unavailable

Resolved Major
May 04, 2023 - Started over 2 years ago - Lasted 35 minutes
Official incident page

Incident Report

Customers are not able to load the Omnichannel Widget. Our engineers are currently working on mitigating it.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/04/2023 03:54PM

From 14:32 CET to 15:33 UTC, the Omnichannel Widget was unavailable. Our engineering team has mitigated the issue, and the OmniChannel Widget is fully operational.
We apologise for any impact this may have caused you.

MONITORING over 2 years ago - at 05/04/2023 03:33PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 05/04/2023 03:21PM

Customers are not able to load the Omnichannel Widget. Our engineers are currently working on mitigating it.

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