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Outage in MessageBird

Unable to Send Whatsapp Messages

Resolved Major
July 19, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

The Meta Whatsapp API is down preventing the sending of all Whatsapp Messages. All messages to be sent to Whatsapp will be queued and sent once the Meta Whatsapp API becomes available. We are monitoring the situation.
Components affected
MessageBird Inbox MessageBird WhatsApp Channel MessageBird Messaging API MessageBird Conversations API

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/20/2023 12:08AM

This incident has been resolved.

MONITORING over 2 years ago - at 07/19/2023 09:03PM

We are now processing Whatsapp Messages and all queued messages have been sent. We will continue to monitor Whatsapp for the next hour.

MONITORING over 2 years ago - at 07/19/2023 08:43PM

The Meta Whatsapp API is down preventing the sending of all Whatsapp Messages. All messages to be sent to Whatsapp will be queued and sent once the Meta Whatsapp API becomes available. We are monitoring the situation.

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