Outage in MessageBird

Engagement Platform: Delayed Contact Updates within Audience Builder

Resolved Minor
October 30, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue that is causing a delay in the update of Contacts within the Audience Builder.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/30/2023 06:08PM

This incident has been resolved.

MONITORING about 2 years ago - at 10/30/2023 05:59PM

This issue has been resolved we will continue to monitor the system for any anomalies.

IDENTIFIED about 2 years ago - at 10/30/2023 05:32PM

We have identified the issue and we are starting to see improvements in the delay time for contact updates.

INVESTIGATING about 2 years ago - at 10/30/2023 05:19PM

We are currently investigating an issue that is causing a delay in the update of Contacts within the Audience Builder.

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