Outage in MessageBird
Connectivity platform - WhatsApp On-premise: Some channels unable to send outbound media
Resolved MinorIncident Report
Our engineering team is currently investigating an issue impacting a small subset of customers who cannot send outbound media. Messages remain in a pending status and are not being delivered. This is only impacting WhatsApp on-premise customers, not Cloud customers.
Trusted by 1000+ teams
Need to monitor MessageBird outages?
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.
Ready to take control?
Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 02/05/2024 01:13PM
Our engineering has resolved the issue and confirmed that affected channels can send outbound media.
We apologise for any inconvenience this may have caused you.
IDENTIFIED
about 2 years ago - at 02/05/2024 12:45PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 years ago - at 02/05/2024 11:50AM
Our engineering team is currently investigating an issue impacting a small subset of customers who cannot send outbound media. Messages remain in a pending status and are not being delivered. This is only impacting WhatsApp on-premise customers, not Cloud customers.
Latest MessageBird outages
Wait step in automations having degraded performance - 8 days ago
New campaign activation failures in EP marketing suite - 14 days ago
Failures adding contacts to lists - 21 days ago
Delays processing flow events in AP - south 1 - 23 days ago
Delays in processing a subset of flows & journeys contact-added-to-list triggers - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
