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Outage in MessageBird

WhatsApp template creation is experiencing issues

Resolved Minor
March 22, 2024 - Started about 2 years ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently investigating an issue that is preventing customers from creating and update WhatsApp templates. Messaging via WhatsApp remains unaffected.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/22/2024 11:42PM

Our engineering team has implemented a fix that has resolved the current issue. We apologize for any inconvenience this may have caused you.

INVESTIGATING about 2 years ago - at 03/22/2024 05:15PM

Our engineering team is working with Meta to mitigate this issue. We will provide an update as soon as the issue has been identified

INVESTIGATING about 2 years ago - at 03/22/2024 12:22PM

We are currently investigating an issue that is preventing customers from creating and update WhatsApp templates. Messaging via WhatsApp remains unaffected.

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