Outage in MessageBird

Conversations API & Connectivity Dashboard is experiencing problems

Resolved Major
July 09, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently observing problems with our Conversations service (WhatsApp, E-mail, Facebook Messenger), including logging into dashboard.messagebird.com We are investigating the situation and we will provide an update as soon as we have additional information.
Components affected
MessageBird Website - Frontend and User App MessageBird Conversations API

Need to monitor MessageBird outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/10/2024 02:24AM

This incident has been resolved.

MONITORING over 1 year ago - at 07/10/2024 02:18AM

We continue to see recovery of the services and are monitoring to ensure full recovery.

IDENTIFIED over 1 year ago - at 07/10/2024 02:08AM

We are starting to see intermittent recovery of the services, including Conversations API & Connectivity Dashboard.
We are continuing to investigate to ensure full recovery.

IDENTIFIED over 1 year ago - at 07/10/2024 01:38AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 07/10/2024 01:11AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 07/10/2024 12:24AM

We are currently observing problems with our Conversations service (WhatsApp, E-mail, Facebook Messenger), including logging into dashboard.messagebird.com

We are investigating the situation and we will provide an update as soon as we have additional information.

Latest MessageBird outages

Issue creating new workspaces - 6 days ago
Flows - elevated error rates - 8 days ago
Delay in WhatsApp message status updates - 14 days ago
Failures sending Viber messages - 21 days ago
[Connectivity Platform] Conversations API seeing some errors with increased latency - 25 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook