Outage in MessageBird

Conversations API & Connectivity Dashboard is experiencing problems

Resolved Major
July 09, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently observing problems with our Conversations service (WhatsApp, E-mail, Facebook Messenger), including logging into dashboard.messagebird.com We are investigating the situation and we will provide an update as soon as we have additional information.
Components affected
MessageBird Website - Frontend and User App MessageBird Conversations API
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/10/2024 02:24AM

This incident has been resolved.

MONITORING about 1 year ago - at 07/10/2024 02:18AM

We continue to see recovery of the services and are monitoring to ensure full recovery.

IDENTIFIED about 1 year ago - at 07/10/2024 02:08AM

We are starting to see intermittent recovery of the services, including Conversations API & Connectivity Dashboard.
We are continuing to investigate to ensure full recovery.

IDENTIFIED about 1 year ago - at 07/10/2024 01:38AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 07/10/2024 01:11AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 07/10/2024 12:24AM

We are currently observing problems with our Conversations service (WhatsApp, E-mail, Facebook Messenger), including logging into dashboard.messagebird.com

We are investigating the situation and we will provide an update as soon as we have additional information.

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