Outage in MessageBird

Delay in Contact Processing

Resolved Minor
March 18, 2025 - Started 2 months ago - Lasted about 23 hours
Official incident page

Need to monitor MessageBird outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including MessageBird, and never miss an outage again.
Start Free Trial

Outage Details

For recently created contacts/lists, we are investigating a delay in contact processing in US WEST and EU regions We are investigating the situation and we will provide an update as soon as we have additional information.
Components affected
MessageBird Conversations API MessageBird Email Channel MessageBird Messaging API MessageBird WhatsApp Channel MessageBird Inbox
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/19/2025 05:08PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 03/18/2025 10:52PM

We are continuing to investigate the issue with the US West Region.

INVESTIGATING 2 months ago - at 03/18/2025 08:16PM

The issue is resolved in the EU region.

We are still working on the US WEST regions

We are investigating the situation and we will provide an update as soon as we have additional information.

INVESTIGATING 2 months ago - at 03/18/2025 06:25PM

For recently created contacts/lists, we are investigating a delay in contact processing in US WEST and EU regions

We are investigating the situation and we will provide an update as soon as we have additional information.

Latest MessageBird outages

Incoming SMS delivery interruption - United States - 11 days ago
SMS delivery delays - Azerbaijan Naxtel 400006 - 12 days ago
SMS delivery delays - Costa Rica - Claro and VIVA - 13 days ago
SMS delivery interruption - Mexico- AT&T All Networks - 13 days ago
Delays in Inbox ticket processing - 13 days ago

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook