Outage in MessageBird

Delay in Contact Processing

Resolved Minor

March 18, 2025 - Started about 1 year ago - Lasted about 23 hours
Official incident page

Incident Report

For recently created contacts/lists, we are investigating a delay in contact processing in US WEST and EU regions We are investigating the situation and we will provide an update as soon as we have additional information.

Components affected

MessageBird Conversations API MessageBird Email Channel MessageBird Messaging API MessageBird WhatsApp Channel MessageBird Inbox

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/19/2025 05:08PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 03/18/2025 10:52PM

We are continuing to investigate the issue with the US West Region.

INVESTIGATING about 1 year ago - at 03/18/2025 08:16PM

The issue is resolved in the EU region.

We are still working on the US WEST regions

We are investigating the situation and we will provide an update as soon as we have additional information.

INVESTIGATING about 1 year ago - at 03/18/2025 06:25PM

For recently created contacts/lists, we are investigating a delay in contact processing in US WEST and EU regions

We are investigating the situation and we will provide an update as soon as we have additional information.

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