Outage in MessageBird
Whatsapp templates status issues
Resolved MinorIncident Report
We are currently observing that newly created Whatsapp templates are getting stuck in pending state.
We are investigating the situation and we will provide an update as soon as we have additional information.
Components affected
MessageBird Website - Frontend and User AppTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 04/10/2025 10:04PM
This incident has been resolved.
MONITORING
about 1 year ago - at 04/10/2025 01:23PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 year ago - at 04/09/2025 01:15PM
We have escalated this issue to Meta and are actively working with their team to troubleshoot further. We’ll provide additional updates as we learn more.
INVESTIGATING
about 1 year ago - at 04/07/2025 03:07PM
We are currently observing that newly created Whatsapp templates are getting stuck in pending state.
We are investigating the situation and we will provide an update as soon as we have additional information.
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