Outage in MessageBird

Whatsapp templates status issues

Resolved Minor
April 07, 2025 - Started 8 months ago - Lasted 3 days
Official incident page

Incident Report

We are currently observing that newly created Whatsapp templates are getting stuck in pending state. We are investigating the situation and we will provide an update as soon as we have additional information.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/10/2025 10:04PM

This incident has been resolved.

MONITORING 7 months ago - at 04/10/2025 01:23PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 04/09/2025 01:15PM

We have escalated this issue to Meta and are actively working with their team to troubleshoot further. We’ll provide additional updates as we learn more.

INVESTIGATING 8 months ago - at 04/07/2025 03:07PM

We are currently observing that newly created Whatsapp templates are getting stuck in pending state.

We are investigating the situation and we will provide an update as soon as we have additional information.

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