Outage in MessageBird
Issues Listing Journeys in UI [EU]
Resolved MinorIncident Report
Summary AI Generated
MessageBird experienced a UI display issue where journeys were not visible in the user interface for 2 hours in the EU region. Journey execution continued to run normally in the background, with only the viewing and listing functionality affected. The engineering team identified and implemented a fix, resolving the display issue completely.
We are currently experiencing an issue where journeys are not displaying in the user interface. Journey runs are not affected and continue to execute normally.
At this time, the issue is limited to the listing/viewing of journeys in the UI. Our engineering team is actively investigating the root cause.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 05/13/2026 01:33PM
This incident has been resolved.
MONITORING
7 days ago - at 05/13/2026 12:25PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 days ago - at 05/13/2026 12:16PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 days ago - at 05/13/2026 11:33AM
We are currently experiencing an issue where journeys are not displaying in the user interface. Journey runs are not affected and continue to execute normally.
At this time, the issue is limited to the listing/viewing of journeys in the UI. Our engineering team is actively investigating the root cause.
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