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Outage in MessageBird

Increased Error rates on USA Bird Platform API

Resolved Minor
September 26, 2026 - Started 9 days ago - Lasted 21 minutes
Official incident page

Incident Report

Summary AI Generated

**MessageBird's USA Bird Platform API experienced elevated error rates for approximately 21 minutes.** The issue was traced to bad instances, which were cycled to restore normal operation. All errors ceased and message queues fully recovered upon resolution.

We are investigating an issue with the USA Bird Platform API. We are seeing increased Error codes returning.

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 09/26/2026 04:17PM

Thank you for your patience. We are seeing a full recovery. No more errors are being returned, and all queues have caught up.

MONITORING 9 days ago - at 09/26/2026 04:11PM

We are monitoring the systems while they recover.
All errors have stopped and all queues are recovering.

IDENTIFIED 9 days ago - at 09/26/2026 04:06PM

We have found the cause of the issue cycling the bad instances. Recovery expected soon.

INVESTIGATING 9 days ago - at 09/26/2026 03:59PM

We are investigating an issue with the USA Bird Platform API. We are seeing increased Error codes returning.

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