Outage in MessageMedia

Issue with MMS sending via the Hub

Resolved Minor
September 04, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating a possible issue with MMS sending via the Sinch MessageMedia Hub. SMS remains unaffected. We have escalated to the relevant parties and will provide details as they arrive.
Components affected
MessageMedia The Hub
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/04/2024 07:21PM

This incident has been resolved.

MONITORING 4 months ago - at 09/04/2024 06:59PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 09/04/2024 04:22PM

We are investigating a possible issue with MMS sending via the Sinch MessageMedia Hub. SMS remains unaffected. We have escalated to the relevant parties and will provide details as they arrive.

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