Outage in MessageMedia

Contacts Service is unusable for EU customers

Resolved Minor
October 29, 2024 - Started 12 months ago - Lasted 37 minutes
Official incident page

Incident Report

Our Contacts service (campaign sending, contact uploading, etc.) is currently down for EU customers only and we are actively investigating. Affected customers can still upload CSV files to send messages to customer lists.
Components affected
MessageMedia Europe (UK) MessageMedia The Hub

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/29/2024 11:24AM

This incident has been resolved.

INVESTIGATING 12 months ago - at 10/29/2024 10:48AM

Our Contacts service (campaign sending, contact uploading, etc.) is currently down for EU customers only and we are actively investigating.

Affected customers can still upload CSV files to send messages to customer lists.

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