Outage in MessageMedia
APAC - Message deliverability/delay issues
Resolved MinorIncident Report
Summary AI Generated
MessageMedia experienced message delivery delays affecting Australian/APAC carriers for approximately 2.7 hours. The root cause was a carrier-side issue within Vodafone's network, with no faults identified on Sinch's platform; traffic routing was proactively adjusted to minimise customer impact. Vodafone resolved the issue on their end, and full message deliverability was restored.
Delays in message deliverability have been recorded for Australian/APAC carriers . We are currently investigating the cause of this issue.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/18/2026 02:36AM
We can confirm that this incident has now been resolved and message deliverability has been fully restored.
Following a thorough investigation, the root cause was identified as a carrier-side issue within Vodafone's network environment. No faults were identified within Sinch's platform or infrastructure. We proactively adjusted our traffic routing to minimise customer impact while Vodafone worked to resolve the issue. Vodafone has since restored normal service, and message delivery has returned to expected levels.
MONITORING
about 1 month ago - at 06/18/2026 01:16AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 06/17/2026 11:57PM
Delays in message deliverability have been recorded for Australian/APAC carriers . We are currently investigating the cause of this issue.
Latest MessageMedia outages
Message Delivery Degredation - 28 days ago
New Message Screen Unavailable - about 2 months ago
Web Portal - Australian Alpha Tag Registration Delays - about 2 months ago
Contacts UI unavailable or failing to load - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
