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Outage in MessengerPeople.dev

Sending templates with variables: Sending errors

Resolved Minor
May 13, 2021 - Started almost 5 years ago - Lasted about 20 hours
Official incident page

Incident Report

We're not aware of the reasons yet, but sending templates with variables (image / video / docs / text) seems to run into errors. Since nothing changed on our side, we assume there's an error on WhatsApps side.

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Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 05/14/2021 05:44AM

All templates are working again. The last error occured around 15:30 UTC on May 13th.

INVESTIGATING almost 5 years ago - at 05/13/2021 09:58AM

We're not aware of the reasons yet, but sending templates with variables (image / video / docs / text) seems to run into errors. Since nothing changed on our side, we assume there's an error on WhatsApps side.

Latest MessengerPeople.dev outages

WhatsApp connection issues - about 2 years ago
API - Connection issues - almost 4 years ago
Problems with media download - about 4 years ago
Slow message sending / Timeouts - over 4 years ago

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