Meta experienced medium disruptions affecting WhatsApp Business Platform Cloud API Calling beginning June 24th at 2:24 PM GMT, lasting approximately 3.6 hours. Users across multiple regions including the UK, France, and Czech Republic reported broader impact beyond calling alone, with widespread failures to send or receive images, significant text message delays, slow loading, and 503 errors across Facebook and Instagram. Meta's engineering team investigated the issue with resolution confirmed within the 3.6-hour window.
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The fix for the medium disruptions impacting the WhatApp Cloud API Calling has been deployed and this issue is now mitigated as of 03:00PM GMT on June 24th. Thank you for your patience.
We are currently experiencing medium disruptions impacting the WhatApp Cloud API Calling. This issue started at 02:24PM GMT on June 24th. Our engineering teams are investigating the issue. We will provide another update within 4 hours or sooner if additional information is available.
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