Outage in MetaPulse

Partial Outage

Resolved Minor
November 04, 2022 - Started about 2 years ago - Lasted 41 minutes
Official incident page

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Outage Details

Some features aren't working such as data exports and setting graph values. We are investigating the cause of this issue and will work on a fix shortly.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/04/2022 02:55PM

This issue appears to be resolved. If you are experiencing any further issues, please contact us.

This issue was caused by an incompatibility between an upgraded library and a configuration unique to our production environment. Some changes will be made to bring our development and staging environments more in-line with production to reduce the chance of this happening in the future.

MONITORING about 2 years ago - at 11/04/2022 02:45PM

A fix has been deployed. We will continue monitoring to see if there are any further issues.

IDENTIFIED about 2 years ago - at 11/04/2022 02:24PM

The issue has been identified and we are currently deploying a fix.

INVESTIGATING about 2 years ago - at 11/04/2022 02:14PM

Some features aren't working such as data exports and setting graph values. We are investigating the cause of this issue and will work on a fix shortly.

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