Outage in Metronome
Delays in Data Export
Resolved Minor
January 02, 2026 - Started 4 months ago
- Lasted about 13 hours
Incident Report
Data exports are delayed for the following models:
• alert
• billable_metric
• customer
• customer_plan
• customer_alert_history
• invoice
• invoice_corrections
• line_item
• sub_line_item
• credit_type
Fixes have been implemented, and the team is monitoring the delay.
Components affected
Metronome Data ExportTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
4 months ago - at 01/02/2026 05:51PM
Delays in data export for all models except line_item have been resolved. Line items continue to process, and the team will continue to monitor.
MONITORING
4 months ago - at 01/02/2026 12:24PM
Data export remains delayed for the previously mentioned models. The system continues to process the data and the team is monitoring.
IDENTIFIED
4 months ago - at 01/02/2026 07:20AM
Data exports are delayed for the following models:
• alert
• billable_metric
• customer
• customer_plan
• customer_alert_history
• invoice
• invoice_corrections
• line_item
• sub_line_item
• credit_type
Fixes have been implemented, and the team is monitoring the delay.
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