Outage in Metronome
Ingest and Alerts are delayed
Resolved Minor
January 23, 2026 - Started about 1 month ago
- Lasted 6 days
Incident Report
We are investigating an increase in aggregation time, which is impacting both the usage pipeline and alert evaluation time. Ingest availability is not impacted.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 01/25/2026 09:23PM
All issues have been mitigated, and the team is now monitoring.
IDENTIFIED
about 1 month ago - at 01/25/2026 05:59PM
Threshold billing is unpaused. Aggregations and notifications are caught up.
Invoice finalization remains paused.
Ingest availability is not impacted.
IDENTIFIED
about 1 month ago - at 01/25/2026 09:40AM
Aggregations and notifications are caught up. We are repeating our data quality checks to ensure correctness of invoices.
Invoice finalization and threshold billing remain paused until data integrity checks complete successfully.
Ingest availability is not impacted.
IDENTIFIED
about 1 month ago - at 01/24/2026 05:18PM
We have identified an issue with our mitigation for aggregation and are working on resolving that issue. Aggregation time remains delayed for data ingested between 1/23 16UTC and 1/24 12UTC. Notifications remain delayed as well.
Invoice finalization and threshold billing remain paused until remediation and data integrity checks complete successfully.
Ingest availability is not impacted.
IDENTIFIED
about 1 month ago - at 01/24/2026 06:18AM
We have mitigated an increase in aggregation time for a subset of usage events. Notifications remain delayed for a subset of customers but delay is decreasing.
Invoice finalization and threshold billing remain paused until data integrity checks complete. The team will be running data integrity checks overnight.
Ingest availability is not impacted.
IDENTIFIED
about 1 month ago - at 01/24/2026 04:25AM
We have mitigated an increase in aggregation time for a subset of usage events. Notifications remain delayed for a subset of customers.
Invoice finalization and threshold billing remain paused.
Ingest availability is not impacted.
IDENTIFIED
about 1 month ago - at 01/24/2026 01:37AM
We are investigating an increase in aggregation time, which is impacting both the usage pipeline and alert evaluation time, for a subset of usage events. Ingest availability is not impacted.
Invoice finalization and threshold billing has been paused to ensure data integrity.
IDENTIFIED
about 1 month ago - at 01/24/2026 12:36AM
We are investigating an increase in aggregation time, which is impacting both the usage pipeline and alert evaluation time. Ingest availability is not impacted.
Invoice finalization has been paused to ensure data integrity.
IDENTIFIED
about 1 month ago - at 01/23/2026 11:30PM
We are investigating an increase in aggregation time, which is impacting both the usage pipeline and alert evaluation time. Ingest availability is not impacted.
Latest Metronome outages
Delays in Contract Data Export - 4 days ago
Elevated API Latencies - 5 days ago
Increased latency for offset notifications - 6 days ago
Increased lag for notifications and API - 12 days ago
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