Outage in Metronome
Re-enabling previously unsuccessful threshold billing configurations degraded
Resolved Minor
March 11, 2026 - Started 15 days ago
- Lasted 2 days
Incident Report
When a previously unsuccessful threshold billing configuration on a contract is re-enabled via the v2/contracts/edit API, the configuration does not get enabled. Re-enabling performed through the frontend is confirmed to be working as expected.
This affects re-enabling attempts via the API since 3/1/2026. We are currently deploying a fix for credit balance threshold configurations, and will fast-follow with a fix for spend threshold configurations.
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Latest Updates ( sorted recent to last )
MONITORING
14 days ago - at 03/12/2026 07:44PM
We have deployed the remaining fix for spend threshold billing configurations. Clients are now fully able to re-enable threshold billing configurations through the API.
IDENTIFIED
15 days ago - at 03/11/2026 11:36PM
When a previously unsuccessful threshold billing configuration on a contract is re-enabled via the v2/contracts/edit API, the configuration does not get enabled. Re-enabling performed through the frontend is confirmed to be working as expected.
This affects re-enabling attempts via the API since 3/1/2026. We are currently deploying a fix for credit balance threshold configurations, and will fast-follow with a fix for spend threshold configurations.
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