Outage in Metronome
Some customers missing July draft invoices
Resolved Minor
July 02, 2026 - Started about 1 month ago
- Lasted about 11 hours
Incident Report
We are investing reports of some end customers missing their July draft invoices in the UI and API. We will follow-up with more details as we know more.
Components affected
Metronome Alerts Metronome Overall Metronome Dashboard Metronome Data Export Metronome APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 07/02/2026 03:56PM
We believe all July draft invoices are now appearing as expected. We are working to confirm this, as well as verify additional impact details.
IDENTIFIED
about 1 month ago - at 07/02/2026 03:24PM
We have identified some end customers are missing their July draft invoice. For these customers, some spend based alerting that depends on the draft invoice will be delayed until the invoice is re-created. These invoices are also not visible via data export, the UI or API.
We're working to create these invoices now, and will be reaching out to clients impacted directly with more information.
INVESTIGATING
about 1 month ago - at 07/02/2026 02:53PM
We are investing reports of some end customers missing their July draft invoices in the UI and API. We will follow-up with more details as we know more.
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