Mews down due to database replication issues

The impact of this issue is over. Since 15:25 UTC the performance is back to normal.

We have confirmed that background processing (including channel manager updates) should be up to date and believe the impact from this issue is over. We still keep actively monitoring the situation.

The performance is currently stable and Mews Platform team is closely monitoring the situation.

We are seeing significant improvement in the past 20mins, but there is still performance degradation present as data is reprocessing.

We have identified an issue with our database replication (which provides high resilience and availability for our customers), and are taking action to mitigate.

We are seeing small improvements on our production availability, though we are not yet in a resolved state.

The Mews Platform team continues investigating the database issues.

We are investigating issues with database replication. The mews application is still very unresponsive.

We are still seeing performance issues on the side of our database and are investigating the root cause.

We have identified a technical issue on the side of our database. We have performed failover to secondary region and are seeing first signs of improvement.

We are seeing serious degradation across all services. We are investigating what is going on.

We have noticed a downgraded performance of the system.
We are currently looking into it.
Thank you for your patience.