Outage in Mews

Cannot create quotes in EMS quotation app

Resolved Minor

April 10, 2026 - Started 7 days ago - Lasted about 4 hours
Official incident page

Incident Report

A recent change to the EMS booking engine is preventing new quotes from being created. We are reverting the booking engine to its previous stable version and update once that quote creation is functioning normally.

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 04/10/2026 02:08PM

We have confirmed the issue has been resolved. In case it persists, please refresh the application to apply the latest changes.

MONITORING 7 days ago - at 04/10/2026 12:51PM

We reverted the app to its previous stable version and have confirmed that quote creation is functioning normally. We are continuing to monitor the service to ensure no further errors occur.
We apologize for the disruption to your operations.

IDENTIFIED 7 days ago - at 04/10/2026 10:44AM

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