Outage in Mews
Investigating issues with Kiosk
Resolved MajorIncident Report
We are currently investigating reports of an issue affecting Mews Kiosk with error message "Invalid AccountId Error". The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 06/02/2026 03:32PM
The issue has been resolved and Kiosk operations have been fully restored.
IDENTIFIED
7 days ago - at 06/02/2026 12:11PM
Some customers running the latest Kiosk v4.51 are impacted, particularly those who have 100+ active reservations. The team is working on the fix that will be available shortly.
INVESTIGATING
7 days ago - at 06/02/2026 11:38AM
We are currently investigating reports of an issue affecting Mews Kiosk with error message "Invalid AccountId Error". The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.
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