Outage in Mezmo

Impact of AWS Issues

Resolved Minor
October 20, 2025 - Started 17 days ago - Lasted about 9 hours
Official incident page

Incident Report

The latency and error rate issues that AWS is currently experiencing is now affecting the performance of the Mezmo platform. We will do everything we can to mitigate the impact and recover as quickly as possible once AWS has resolved their issues. See here for more detail on what is happening with AWS: https://health.aws.amazon.com/health/status
Components affected
Mezmo Log Ingestion (Agent/REST API/Code Libraries) Mezmo Ingestion / Sources Mezmo Log Ingestion (Syslog) Mezmo Web App Mezmo Livetail

Need to monitor Mezmo outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 10/21/2025 02:08AM

Mezmo is no longer seeing impacts from the AWS events of today. We will continue to monitor our services and respond if we notice any abnormalities.

MONITORING 17 days ago - at 10/20/2025 10:46PM

We are continuing to monitor our platform for any further issues during AWS' recovery.

MONITORING 17 days ago - at 10/20/2025 06:49PM

We are continuing to monitor for any further issues.

MONITORING 17 days ago - at 10/20/2025 06:49PM

AWS is reporting that services on their end are recovering, and we are seeing evidence to support that on our end.

IDENTIFIED 17 days ago - at 10/20/2025 05:00PM

The latency and error rate issues that AWS is currently experiencing is now affecting the performance of the Mezmo platform. We will do everything we can to mitigate the impact and recover as quickly as possible once AWS has resolved their issues. See here for more detail on what is happening with AWS: https://health.aws.amazon.com/health/status

Latest Mezmo outages

Search performance issues - about 2 months ago
Problems with Search - about 2 months ago
Issue with Search - about 2 months ago
Intermittent issues - 5 months ago
Log availability and search performance temporarily degraded - 7 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook