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Outage in Microbizz

Pending question forms not shown on iOS

Resolved Minor
September 24, 2025 - Started 8 months ago - Lasted about 18 hours
Official incident page

Incident Report

We have identified a problem in the latest version (11.4) of the Microbizz iOS app. This version doesn't show pending question forms under individual tasks, so if a question form have been requested from Microbizz, it won't be visible in the iOS app. This is only an error on iOS. Android app works as expected. For users depending of this functionality and haven't upgraded we suggest keeping the upgrade back. For users who have upgraded, we have the following workarounds: 1) The user can fill in the form manually, but needs to be informed what forms to fill. 2) From the websystem a user can start the form and save it for later. Then it will become visible on iOS, but please note that this can trigger form actions. We expect a new version to be available withing 20-40 hours from this point.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/25/2025 08:00AM

The new release is now released in the app store and is named 11.4.1 on iOS. On Android the newest version number is still 11.4 and works as expected.

IDENTIFIED 8 months ago - at 09/24/2025 05:08PM

We have submitted a new build for the app store with version 11.4.1 and it's pending review at Apple.

IDENTIFIED 8 months ago - at 09/24/2025 01:31PM

We have identified a problem in the latest version (11.4) of the Microbizz iOS app. This version doesn't show pending question forms under individual tasks, so if a question form have been requested from Microbizz, it won't be visible in the iOS app.

This is only an error on iOS. Android app works as expected.

For users depending of this functionality and haven't upgraded we suggest keeping the upgrade back.

For users who have upgraded, we have the following workarounds:

1) The user can fill in the form manually, but needs to be informed what forms to fill.

2) From the websystem a user can start the form and save it for later. Then it will become visible on iOS, but please note that this can trigger form actions.

We expect a new version to be available withing 20-40 hours from this point.

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