Outage in Microblink
Microblink Platform "Face Match" verification step issues
Resolved Minor
July 28, 2026 - Started 9 days ago
- Lasted about 4 hours
Incident Report
We are currently experiencing a major service disruption impacting the Selfie/Face Match verification step through our 3rd party provider. Since midnight, requests routed through this step have failed and returned API errors.
Our engineering team is working with the 3rd party provider to resolve the issue as soon as possible.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
9 days ago - at 07/28/2026 10:59AM
The fix has been deployed and the feature "Face Match" is recovering.
We will continue to monitor the situations and update accordingly.
IDENTIFIED
9 days ago - at 07/28/2026 09:20AM
We are currently experiencing a major service disruption impacting the Selfie/Face Match verification step through our 3rd party provider. Since midnight, requests routed through this step have failed and returned API errors.
Our engineering team is working with the 3rd party provider to resolve the issue as soon as possible.
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