Outage in Microsoft Ads

Microsoft Advertising Support ticket creation and communications are blocked

Resolved Major
June 26, 2025 - Started 8 days ago - Lasted about 6 hours
Official incident page

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Outage Details

Starting June 26th, 2025, 5:30pm UTC, Microsoft Advertising Support is experiencing issues with ticket creation. Incoming and outgoing communications are also blocked for existing tickets. Advertisers may experience no automated response with a Microsoft Advertising ticket number in the format of UCM000001234567.
Components affected
Microsoft Ads Web UI

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