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Outage in Microsoft Ads

Offers stuck in “Pending Image Crawl” state in Microsoft Merchant Center

Resolved Minor
November 10, 2025 - Started 6 months ago - Lasted 1 day
Official incident page

Incident Report

Starting November 7, newly uploaded offers may take longer to be crawled. Advertisers might notice that offers take more time to move from "Pending" to "Accepted". Existing offers that are already serving should not be impacted.
Components affected
Microsoft Ads Web UI

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