Outage in Microsoft 365 Consumer
Some users may see failures when accessing Microsoft Copilot
Resolved Major
May 14, 2026 - Started about 18 hours ago
- Lasted 32 minutes
Incident Report
Summary AI Generated
Microsoft Copilot experienced access failures for some users, with affected users receiving 401-error response codes when attempting to use the service. The incident lasted 32 minutes and has been resolved.
We're investigating a potential issue with Microsoft Copilot and checking for impact to users. We'll provide an update within 30 minutes.
Components affected
Microsoft 365 Consumer Microsoft CopilotTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 18 hours ago - at 05/14/2026 05:09PM
Title: Some users may see failures when accessing Microsoft Copilot
User impact: Users may see failures when accessing Microsoft Copilot
More info: Users may be presented with a 401-error response code.
Current status: We're investigating a potential issue with Microsoft Copilot and checking for impact to users. We'll provide an update within 30 minutes.
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