Users are unable to access SharePoint Online and OneDrive for Business

Title: Users are unable to access SharePoint Online and OneDrive for Business

User impact: Users are unable access SharePoint Online and OneDrive for Business.

More info: Users may also be unable to access or present files within Microsoft Teams.

Current status: Our internal telemetry continues to indicate that impact has resolved; however, we're allowing for extended monitoring to fully validate.

Start time: Monday, July 24, 2023, at 7:08 PM UTC

Next update by: Monday, July 24, 2023, at 10:00 PM UTC



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We've received reports from previously affected users that impact is now resolved, and our telemetry indicates that the service is recovering. We’re continuing to investigate to validate the source of the issue and that no additional actions are required.

This quick update is designed to give the latest information on this issue.

Title: Users are unable to access SharePoint Online and OneDrive for Business

User impact: Users are unable access SharePoint Online and OneDrive for Business.

More info: Users may also be unable to access files within Microsoft Teams.

Current status: We're reviewing information provided by affected users alongside internal telemetry data to determine the source of the issue and our next steps.

Scope of impact: All users may experience impact.

Next update by: Monday, July 24, 2023, at 9:00 PM UTC