Outage in Microsoft 365

Users may be unable to access or execute functions within various Microsoft 365 apps

Resolved Minor
October 04, 2024 - Started 13 days ago - Lasted about 7 hours

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Outage Details

Users may be unable to access or execute functions within various Microsoft 365 apps.
Components affected
Microsoft 365 suite
Latest Updates ( sorted recent to last )
12 days ago - at 10/04/2024 09:39AM

Title: Users may be unable to access or execute functions within various Microsoft 365 apps

User impact: Users may be unable to access or execute functions within various Microsoft 365 apps.

More info: Impacted services include, but may not be limited to:

Microsoft Power Apps Studio - Users may be unable to save changes

Microsoft Power Automate - Users may be unable to save or trigger flows

Current status: We've restarted the impacted backend storage component that facilitates some Microsoft Power Apps and Microsoft Power Automate functionality, to remediate impact. Monitoring telemetry is indicating that services are recovering.

Scope of impact: This issue appears to be primarily affecting users located in Japan.

Start time: Friday, October 4, 2024, at 4:39 AM UTC

Root cause: An issue with a backend storage component that facilitates some Microsoft Power Apps and Microsoft Power Automate functionality is causing impact to occur.

Next update by: Friday, October 4, 2024, at 1:00 PM UTC

12 days ago - at 10/04/2024 08:28AM

Title: Users may be unable to access or execute functions within various Microsoft 365 apps

User impact: Users may be unable to access or execute functions within various Microsoft 365 apps.

More info: Impacted services include, but may not be limited to:

Microsoft Power Apps Studio - Users may be unable to save changes

Microsoft Power Automate - Users may be unable to save or trigger flows

Current status: We've determined that an issue with a backend storage component that facilitates some Microsoft Power Apps and Microsoft Power Automate functionality is causing impact to occur. We're gathering and reviewing additional service diagnostics to determine our next troubleshooting steps.

Scope of impact: This issue appears to be primarily affecting users located in Japan.

Start time: Friday, October 4, 2024, at 4:41 AM UTC

Root cause: An issue with a backend storage component that facilitates some Microsoft Power Apps and Microsoft Power Automate functionality is causing impact to occur.

Next update by: Friday, October 4, 2024, at 11:00 AM UTC

12 days ago - at 10/04/2024 07:25AM

Title: Users may be unable to access various Microsoft 365 apps

User impact: Users may be unable to access various Microsoft 365 apps.

Current status: We're continuing to investigate reports of impact associated with Microsoft 365 apps. In parallel, we're gathering relevant diagnostic data to assist in our investigation.

Scope of impact: This issue appears to be primarily affecting users located in Japan.

Next update by: October 5, 2024, at 9:00 AM UTC

12 days ago - at 10/04/2024 07:07AM

Title: Users may be unable to access various Microsoft 365 apps

User impact: Users may be unable to access various Microsoft 365 apps.

Current status: We're investigating reports of an issue affecting users accessing various Microsoft 365 apps. We will provide an update within 30 minutes.

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