Outage in Microsoft 365
Some users may be unable to setup Multi-Factor Authentication (MFA) or access the mysignins.microsoft.com website
Minor
June 01, 2026 - Started about 1 hour ago
Incident Report
Title: Some users may be unable to setup Multi-Factor Authentication (MFA) or access the mysignins.microsoft.com website
User impact: Users may be unable to setup MFA or access the mysignins.microsoft.com website.
Current status: We've received reports indicating an issue with setting up MFA or accessing the mysignins.microsoft.com page. We're reviewing service health telemetry to help isolate the root cause and determine our next troubleshooting steps.
Scope of impact: Some users attempting to setup MFA or accessing the mysignins.microsoft.com website may be impacted.
Next update by: Monday, June 01, 2026, at 11:00 AM UTC
User impact: Users may be unable to setup MFA or access the mysignins.microsoft.com website.
Current status: We've received reports indicating an issue with setting up MFA or accessing the mysignins.microsoft.com page. We're reviewing service health telemetry to help isolate the root cause and determine our next troubleshooting steps.
Scope of impact: Some users attempting to setup MFA or accessing the mysignins.microsoft.com website may be impacted.
Next update by: Monday, June 01, 2026, at 11:00 AM UTC
Components affected
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Latest Updates ( sorted recent to last )
30 minutes ago - at 06/01/2026 09:32AM
Upon an initial review of service telemetry, we've identified cache failures as a potential root cause for impact, and we're continuing to investigate this further to verify this theory. In parallel, we're conducting a failover to healthy infrastructure in an attempt to provide relief.
This quick update is designed to give the latest information on this issue.
about 1 hour ago - at 06/01/2026 09:16AM
Title: Some users may be unable to setup Multi-Factor Authentication (MFA) or access the mysignins.microsoft.com website
User impact: Users may be unable to setup MFA or access the mysignins.microsoft.com website.
More info: Users may encounter 504 Gateway Timeout errors when trying to access mysignins.microsoft.com
Current status: We're continuing to analyze service health telemetry to isolate the root cause and determine any additional troubleshooting steps, and potential mitigation actions.
Scope of impact: Some users attempting to setup MFA or accessing the mysignins.microsoft.com website may be impacted.
Next update by: Monday, June 01, 2026, at 11:00 AM UTC
about 1 hour ago - at 06/01/2026 08:52AM
Title: Some users may be unable to setup Multi-Factor Authentication (MFA) or access the mysignins.microsoft.com website
User impact: Users may be unable to setup MFA or access the mysignins.microsoft.com website.
Current status: We've received reports indicating an issue with setting up MFA or accessing the mysignins.microsoft.com page. We're reviewing service health telemetry to help isolate the root cause and determine our next troubleshooting steps.
Scope of impact: Some users attempting to setup MFA or accessing the mysignins.microsoft.com website may be impacted.
Next update by: Monday, June 01, 2026, at 11:00 AM UTC
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