Microsoft OneDrive experienced a service disruption lasting approximately 1.5 hours, during which users encountered latency, 503 errors, and inability to access OneDrive content. Microsoft investigated the issue using service-side telemetry to identify the cause and determine a remediation path.
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Title: Users may experience latency and get 503 service unavailable errors when accessing Microsoft OneDrive content
User impact: Users may experience latency and get 503 service unavailable errors when accessing OneDrive content.
Current status: We're using our service-side telemetry to help understand this issue and determine a remediation path.
Scope of impact: Your organization is impacted by this event, and users may experience latency and get 503 service unavailable errors when accessing OneDrive content.
Next update by: Thursday, October 1, 2026, at 7:00 PM UTC
Title: Potential issues accessing Microsoft OneDrive content
User impact: Users may be unable to access OneDrive content and may notice delays or navigation errors.
Current Status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within one hour.
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