Outage in Mimecast

Intermittent URL rewrites

Resolved Minor
October 09, 2024 - Started 2 months ago - Lasted about 1 hour

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Outage Details


We are currently aware that some URL Protect customers may experience issues where certain URLs in emails are not being rewritten. Our team is actively investigating the situation and already initiated mitigation. Updates will be provided here as soon as they become available. Please note that all other Mimecast services are functioning as expected.
Components affected
Mimecast United States Grid Mimecast United Kingdom Grid Mimecast South African Grid Mimecast Canadian Grid
Latest Updates ( sorted recent to last )
2 months ago - at 10/09/2024 09:47AM


We are currently aware that some URL Protect customers may experience issues where certain URLs in emails are not being rewritten. Our team is actively investigating the situation and already initiated mitigation. Updates will be provided here as soon as they become available. Please note that all other Mimecast services are functioning as expected.

2 months ago - at 10/09/2024 10:28AM


We believe we have identified the issue affecting URL rewriting in the four impacted regions. Our mitigation efforts are underway, and we will provide further updates here as they become available. Please note that mail flow remains unaffected, and all other services are operating normally.

Latest Mimecast outages

UK Email Delivery - 25 days ago
Analysis and Response Availability - about 2 months ago
Intermittent delivery delays in South Africa - about 2 months ago
Degraded Case Review Availability - about 2 months ago
South Africa Cloud Gateway and Cloud Integrated Disrupted Services - 2 months ago

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