Outage in Mindbody
Payment Processing - Mindbody Payments
Minor
January 29, 2026 - Started 1 day ago
Incident Report
We've identified a 3rd party upstream payment processor experiencing an issue. Mindbody customers using Mindbody Payments may experience an "Invalid account number" or "Invalid credentials" decline code when attempting to process Visa or MasterCard credit cards.
We will provide updates as received to this issue. In the meantime, if you experience an invalid decline, please reattempt to process or wait until the issue has been resolved.
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 01/29/2026 10:02PM
We've identified a 3rd party upstream payment processor experiencing an issue. Mindbody customers using Mindbody Payments may experience an "Invalid account number" or "Invalid credentials" decline code when attempting to process Visa or MasterCard credit cards.
We will provide updates as received to this issue. In the meantime, if you experience an invalid decline, please reattempt to process or wait until the issue has been resolved.
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