Outage in MindTickle, Inc.
Call AI Service Outage
Resolved MajorIncident Report
We are currently investigating an issue impacting call recordings in Call AI. Users may experience failures while recording calls.
The team is actively working on identifying the root cause and restoring normal functionality.
Further updates will be shared shortly.
Components affected
MindTickle, Inc. Call AITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 05/11/2026 04:35PM
The issue has now been identified and resolved, and Call AI services are operating normally again.
We will share a detailed Root Cause Analysis (RCA) shortly.
INVESTIGATING
17 days ago - at 05/11/2026 02:25PM
We are currently investigating an issue impacting call recordings in Call AI. Users may experience failures while recording calls.
The team is actively working on identifying the root cause and restoring normal functionality.
Further updates will be shared shortly.
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