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Outage in Mindtickle

Observing high error rates on the Mindtickle platform

Resolved Major
June 13, 2024 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Mindtickle Platform

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 06/13/2024 10:53AM

Mindtickle platform in now back to normal.
Upon investigation, we found that only a small set of customers were impacted by this incident.

Start time: 02:56 AM PT
End time : 03:26 AM PT

If Mindtickle admin and learning site were working fine for you during the above period, then you were not impacted by this incident.
We will publish a detailed Root Cause Analysis (RCA) shortly

INVESTIGATING about 2 years ago - at 06/13/2024 10:17AM

We are currently investigating this issue.

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