Outage in Mindtickle

Intermittent errors on the Mindtickle platform

Resolved Minor
September 11, 2024 - Started about 1 year ago - Lasted 29 minutes
Official incident page

Incident Report

Users may encounter intermittent issues accessing the Mindtickle platform. We are currently investigating this issue.
Components affected
Mindtickle Mobile App Mindtickle Rule Automation Mindtickle Mission Mindtickle User Sync Mindtickle Login Mindtickle Coaching Sessions Mindtickle Reporting API Mindtickle Asset Hub Mindtickle Learning Site Mindtickle Course / Quick-Update / Assessment Mindtickle Admin Site Mindtickle In-Platform Analytics Mindtickle Content Centre Mindtickle Instructor-Led Training Mindtickle Call AI Mindtickle Spaced Reinforcement Mindtickle Notifications Mindtickle Platform

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/11/2024 02:41PM

The issue has now been resolved. We will share an RCA once the postmortem is concluded.

INVESTIGATING about 1 year ago - at 09/11/2024 02:28PM

Users may encounter intermittent issues accessing the Mindtickle platform. We are currently investigating this issue.

Latest Mindtickle outages

Increased error rates for select customers on Mindtickle platform due to AWS Outage in US-East-1 - 11 days ago
High Error Rates for Select Customers Due to AWS Outage in US-East-1 - 12 days ago
Stale or Incorrect Data Displayed on Select Analytics Pages - 16 days ago
High Error Rate in In-Platform Analytics - about 1 month ago
Mindtickle is experiencing a partial outage — some users may be unable to access the platform. - 5 months ago

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