Outage in Mindtickle

Increased Error Rates for Select Customers

Resolved Minor

February 11, 2026 - Started 26 days ago - Lasted 9 minutes
Official incident page

Incident Report

We are observing high error rates for both admins and end users for select customer instances. We are investigating the issue and will share an update shortly.

Components affected

Mindtickle Platform Mindtickle Course / Quick-Update / Assessment Mindtickle Admin Site Mindtickle In-Platform Analytics Mindtickle Content Centre Mindtickle Mission Mindtickle Login Mindtickle Learning Site Mindtickle Instructor-Led Training Mindtickle User Sync Mindtickle Coaching Sessions Mindtickle Reporting API Mindtickle Asset Hub Mindtickle Mobile App Mindtickle Rule Automation Mindtickle Call AI Mindtickle Spaced Reinforcement Mindtickle Notifications

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Latest Updates ( sorted recent to last )

RESOLVED 26 days ago - at 02/12/2026 03:37AM

The incident has been resolved. All admins and end users should be able to access the platform without any concerns.

IDENTIFIED 26 days ago - at 02/12/2026 03:29AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 26 days ago - at 02/12/2026 03:29AM

We are observing high error rates for both admins and end users for select customer instances. We are investigating the issue and will share an update shortly.

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