Outage in Mindtickle
Call AI recording disruption for select customers - June 2, 2026 (7:19 AM – 9:21 AM PDT)
Resolved MajorIncident Report
On June 2nd, between 7:19 AM PDT and 9:21 AM PDT, our third-party recording provider experienced a disruption that prevented the Call AI bot from joining meetings. A limited number of customers were impacted, and unfortunately, the affected recordings are non-recoverable. We sincerely apologize for the disruption and any impact to your workflows.
The issue is fully resolved, and recordings are functioning normally. If your account was affected, your account team will reach out with specific details.
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RESOLVED
5 days ago - at 06/03/2026 05:06PM
On June 2nd, between 7:19 AM PDT and 9:21 AM PDT, our third-party recording provider experienced a disruption that prevented the Call AI bot from joining meetings. A limited number of customers were impacted, and unfortunately, the affected recordings are non-recoverable. We sincerely apologize for the disruption and any impact to your workflows.
The issue is fully resolved, and recordings are functioning normally. If your account was affected, your account team will reach out with specific details.
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