Outage in Mindtickle
Elevated Error Rate on the Mindtickle Platform
Resolved MinorIncident Report
Summary AI Generated
The Mindtickle platform experienced elevated error rates causing users to encounter errors, intermittent failures, and degraded performance across all major components including courses, analytics, login, training modules, and reporting systems. The incident lasted 51.1 hours and affected the entire platform ecosystem from content management to user authentication. The engineering team identified the root cause, deployed mitigation measures, and restored normal service operations.
We are currently experiencing a partial service disruption on Mindtickle platform. Users may encounter errors, intermittent failures, or degraded performance across the platform. Our engineering team is actively investigating and mitigating the issue while closely monitoring recovery efforts.
Components affected
Mindtickle Platform Mindtickle Course / Quick-Update / Assessment Mindtickle In-Platform Analytics Mindtickle Content Centre Mindtickle Mission Mindtickle Login Mindtickle Instructor-Led Training Mindtickle User Sync Mindtickle Coaching Sessions Mindtickle Reporting API Mindtickle Asset Hub Mindtickle Rule Automation Mindtickle Call AI Mindtickle Spaced Reinforcement Mindtickle NotificationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 06/15/2026 03:36AM
The incident has been resolved and services are operating normally. We will continue to monitor the platform to ensure stability.
A detailed Root Cause Analysis will be shared shortly.
MONITORING
6 days ago - at 06/13/2026 01:01AM
Mitigation has been deployed and services are operating normally. We are continuing to monitor the platform closely to ensure stability.
IDENTIFIED
6 days ago - at 06/13/2026 12:51AM
We have identified the cause of the elevated error rates and are deploying mitigation measures. We are monitoring the platform closely and working to restore normal service.
INVESTIGATING
6 days ago - at 06/13/2026 12:35AM
We are currently experiencing a partial service disruption on Mindtickle platform. Users may encounter errors, intermittent failures, or degraded performance across the platform. Our engineering team is actively investigating and mitigating the issue while closely monitoring recovery efforts.
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