Outage in Minikai
'This Mini can't be found' for some Minis, and failures in bulk uploading Records
Resolved Minor
June 04, 2026 - Started 15 days ago
- Lasted about 2 hours
Incident Report
Some Minis across the platform are returning 'This Mini can't be found' when attempting to chat with them. This only impacts a subset of customer workspaces.
A related issue is causing failures when bulk uploading Records.
Components affected
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INVESTIGATING
15 days ago - at 06/04/2026 11:09PM
Some Minis across the platform are returning 'This Mini can't be found' when attempting to chat with them. This only impacts a subset of customer workspaces.
A related issue is causing failures when bulk uploading Records.
Latest Minikai outages
Application outage - 3 days ago
Integrations Sync Delay - 3 days ago
Mini Response Failure - 29 days ago
New Records Not Appearing in Search - about 2 months ago
Transcription Feature Disruption - 2 months ago
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