Outage in mintlify
AI Assistant Degradation
Resolved Minor
September 04, 2025 - Started 4 months ago
- Lasted about 2 hours
Incident Report
We've received reports of some issues with the AI Assistant across customer documentation pages - we're investigating and working to resolve the issue!
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
4 months ago - at 09/04/2025 11:59PM
We've identified an issue with our primary upstream model provider and have forced a switch to a secondary provider, assistant should be up and running across documentation sites.
IDENTIFIED
4 months ago - at 09/04/2025 11:24PM
We've identified an incompatibility issue with our upstream model providers and tool calls, including the search tool call that the Assistant leverages. We are working hard to resolve the issue!
INVESTIGATING
4 months ago - at 09/04/2025 11:06PM
We've received reports of some issues with the AI Assistant across customer documentation pages - we're investigating and working to resolve the issue!
Latest mintlify outages
Security Disclosure - November 2025 - 13 days ago
Degraded search and Assistant performance - 18 days ago
On-site Assistant Usage is Causing Pages to 500 - 20 days ago
Intermittent degradation on Mintlify dashboard - 28 days ago
CVE-2025-66478 & CVE-2025-55182 Remediation - 28 days ago
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