Outage in mintlify
AI Assistant Degradation
Resolved Minor
September 04, 2025 - Started 8 months ago
- Lasted about 2 hours
Incident Report
We've received reports of some issues with the AI Assistant across customer documentation pages - we're investigating and working to resolve the issue!
Components affected
mintlify DisplayTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
8 months ago - at 09/04/2025 11:59PM
We've identified an issue with our primary upstream model provider and have forced a switch to a secondary provider, assistant should be up and running across documentation sites.
IDENTIFIED
8 months ago - at 09/04/2025 11:24PM
We've identified an incompatibility issue with our upstream model providers and tool calls, including the search tool call that the Assistant leverages. We are working hard to resolve the issue!
INVESTIGATING
8 months ago - at 09/04/2025 11:06PM
We've received reports of some issues with the AI Assistant across customer documentation pages - we're investigating and working to resolve the issue!
Latest mintlify outages
Upstream security event - Vercel - 2 days ago
Degraded update latency - 4 days ago
Documentation Sites Experiencing Outages - 5 days ago
Slack Agent Temporarily Unavailable - 5 days ago
Mintlify Slack Agent Outage - 13 days ago
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