Outage in mintlify

AI Assistant Degradation

Resolved Minor
September 04, 2025 - Started about 2 months ago - Lasted about 2 hours

Incident Report

We've received reports of some issues with the AI Assistant across customer documentation pages - we're investigating and working to resolve the issue!
Components affected
mintlify Display

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Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 09/04/2025 11:59PM

We've identified an issue with our primary upstream model provider and have forced a switch to a secondary provider, assistant should be up and running across documentation sites.

IDENTIFIED about 2 months ago - at 09/04/2025 11:24PM

We've identified an incompatibility issue with our upstream model providers and tool calls, including the search tool call that the Assistant leverages. We are working hard to resolve the issue!

INVESTIGATING about 2 months ago - at 09/04/2025 11:06PM

We've received reports of some issues with the AI Assistant across customer documentation pages - we're investigating and working to resolve the issue!

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