Outage in mintlify
DNS resolution issue affecting some documentation sites
Resolved Minor
September 02, 2026 - Started 14 days ago
- Lasted about 18 hours
Incident Report
Summary AI Generated
Mintlify experienced an 18-hour DNS resolution failure affecting documentation sites for customers using a reverse proxy configuration. The issue stemmed from a problem with the `mintlify.site` domain, rendering affected documentation sites inaccessible. Mintlify resolved the immediate impact by introducing `mintlifysite.com` as a replacement origin and notifying affected customers with instructions to update their reverse-proxy targets, while continuing to work with their registrar to fully restore the original domain.
For customers using a reverse proxy, we have made mintlifysite.com available as a replacement origin and migrated our infrastructure to support it. We continue to work with our registrar to restore DNS resolution for mintlify.site.
We have emailed affected customers with instructions for updating their reverse-proxy target. If you have questions or continue experiencing issues, please contact support@mintlify.com: mailto:support@mintlify.com.
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MONITORING
14 days ago - at 09/03/2026 12:43AM
For customers using a reverse proxy, we have made mintlifysite.com available as a replacement origin and migrated our infrastructure to support it. We continue to work with our registrar to restore DNS resolution for mintlify.site.
We have emailed affected customers with instructions for updating their reverse-proxy target. If you have questions or continue experiencing issues, please contact support@mintlify.com: mailto:support@mintlify.com.
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