Outage in Mintra
Trainingportal User Visibility
Resolved MajorIncident Report
Some users may temporarily not be visible when searching as an administrator.
The accounts are, however, still present and we are investigating as a priority.
Components affected
Mintra TrainingportalTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/30/2025 07:38PM
This incident has been resolved.
IDENTIFIED
7 months ago - at 09/30/2025 07:53AM
A fix has been implemented and users are being reindexed by the system.
Accounts should be becoming visible to administrators and will continue to improve throughout the morning.
There is still no impact to student access.
IDENTIFIED
7 months ago - at 09/29/2025 07:32PM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 months ago - at 09/29/2025 05:00PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 months ago - at 09/29/2025 02:34PM
Some users may temporarily not be visible when searching as an administrator.
The accounts are, however, still present and we are investigating as a priority.
Latest Mintra outages
Virtual ECDIS Simulators - 5 days ago
Trainingportal - Degraded Performance - 26 days ago
Trainingportal Change Password Request Error - about 2 months ago
504 Gateway Time-Out - 2 months ago
502 Bad Gateway Error - 3 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
