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Outage in Mintra

Virtual ECDIS Simulators Degraded Performance

Resolved Minor
November 27, 2025 - Started 5 months ago - Lasted 5 months
Official incident page

Incident Report

Some users may frequently experience a message indicating all Virtual ECDIS VMs are currently occupied. We are currently investigating this as a priority.
Components affected
Mintra ECDIS/Free Play

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 05/04/2026 02:14PM

This incident has been resolved.

MONITORING 17 days ago - at 04/22/2026 09:07AM

We are continuing to monitor Virtual ECDIS Performance.

The following Virtual ECDIS machines have now been resolved, and practical questions have been enabled.

- Anschütz Synapsis ECDIS NX
- Sperry Marine VisionMaster

The following Virtual ECDIS remain in Error:

- Chartworld eGlobe G2
- Consilium ECDIS G2
- Wärtsilä SAM CHARTPILOT

Practical Questions remain off for the above Type-Specific ECDIS exams

MONITORING 3 months ago - at 02/06/2026 01:51PM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 01/07/2026 04:22PM

We are continuing to monitor Virtual ECDIS Performance. The following Virtual ECDIS remain in Error:
- Chartworld eGlobe G2
- Consilium ECDIS G2
- Anschütz Synapsis ECDIS NX
- Sperry Marine VisionMaster
- Wärtsilä SAM CHARTPILOT

Practical Questions remain off for the above Type-Specific ECDIS exams

INVESTIGATING 5 months ago - at 11/27/2025 02:29PM

We are continuing to investigate this issue. Users may encounter errors when accessing "Practice Mode".

The practical questions for the ECDIS Type-Specific Exams have been disabled

INVESTIGATING 5 months ago - at 11/27/2025 11:32AM

Some users may frequently experience a message indicating all Virtual ECDIS VMs are currently occupied. We are currently investigating this as a priority.

Latest Mintra outages

504 Gateway Time-Out - 2 months ago
502 Bad Gateway Error - 3 months ago

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