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Outage in Mio

Investigation - Message latency from Microsoft to Google

Resolved Minor
April 20, 2026 - Started 14 days ago - Lasted 2 days
Official incident page

Incident Report

Mio is currently investigating message latency from Microsoft to Google. We will update this incident when a root cause is identified.

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/22/2026 02:37PM

This incident has been resolved.

MONITORING 14 days ago - at 04/21/2026 03:14PM

Mio has fixed the issue where end user messages were delayed from Microsoft to Google. This degraded service was caused by a deployment of multiple microservices, where one service was out of sync with the others, causing delays and failures of messages. The failure prevented our retry strategy from completing, which resulted in the delays and failures.

We will resolve this issue after monitoring for the next few hours.

INVESTIGATING 14 days ago - at 04/20/2026 05:10PM

Mio is currently investigating message latency from Microsoft to Google.

We will update this incident when a root cause is identified.

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