Outage in Miro AU
User search degradation
Resolved Minor
October 20, 2025 - Started 6 months ago
- Lasted about 22 hours
Incident Report
We're currently investigating reports of a degradation in user search. This is impacting the ability to share boards, tag in comments and various other user-related functionality. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.
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Latest Updates ( sorted recent to last )
IDENTIFIED
6 months ago - at 10/21/2025 09:32AM
We have completed the rollout of the fix for the user search degradation to enterprise customers with US and Australia data residency. We continue the gradual rollout of the fix to customers in the EU region.
IDENTIFIED
6 months ago - at 10/21/2025 09:06AM
We’re continuing the gradual rollout of the fix for the user search degradation. Many enterprise customers should already see recovery, with full resolution expected once the rollout completes.
IDENTIFIED
6 months ago - at 10/21/2025 12:34AM
We have identified the cause of the degradation in user search and are gradually rolling out a fix across all of our enterprise customers. We appreciate your ongoing patience.
INVESTIGATING
6 months ago - at 10/20/2025 05:47PM
We're currently investigating reports of a degradation in user search. This is impacting the ability to share boards, tag in comments and various other user-related functionality. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.
Latest Miro AU outages
Board access issue - about 1 month ago
Issue affecting our service performance - about 2 months ago
Calls to Public API and MCP server are failing - 2 months ago
Ongoing incident with one of our providers - Cloudflare - 5 months ago
Miro degraded - 6 months ago
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